Staircase
case study

Read more to see how we helped a client who had been left with an unworkable staircase ...

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A staircase inside a residential house showcasing a glass design
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Problem Statement

Client had previously appointed a contractor to provide them with a staircase suspended from the wall.

The contractor failed to provide a workable staircase, there were major issues with the quality of the workmanship of the staircase, leaving it both unsafe and unable to be completed.

What we did

Arc Metal Design undertook a site survey to assess the staircase and to identify a workable plan to provide the client with the staircase they were looking for.

Post survey Arc Metal, designed and fabricated the staircase elements, including 15mm glass to provide a safety barrier between the steps and the floor. Arc Metal designed, fabricated and installed a frameless balustrade system to secure the landing areas.

To follow the customers design themes throughout the rest of the house, we finished the frameless balustrade with a black glass shoe, black flat handrail for the stairs with black fixings used to fix the glass to the staircase.

The staircase steps were finished with Oak treads and Oak panelling was also supplied and fitted to the landing areas to finish the look.

 

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    Outcome

    Arc Metal delivered a complete, working staircase as the client envisioned. The client was visibly stunned by the finished staircase, commenting “it looks better than we ever could have imagined.”

    Arc Metal Design also provided handrails frameless balustrade to the landing and oak panelling to finish off the job.

    At Arc Metal Design if a problem can be overcome, we'll overcome it!

     

    “We've had Juliet balcony installed and we are very happy with all the work Mark and Paul did for us. Mark and Paul are very friendly and knowledgeable. Good service and good contact from start to finish. Myself, my husband and our dog are three very happy customers. Highly recommended. Thank you." 

    MC

    “Would like to say a massive thank you to Paul and Mark for a fantastic job they did replacing an old wooden picket fence with glass balustrade and handrail in our garden. This was not a straightforward job and they listened to our needs. They were professional and friendly and nothing was too much trouble. We are so pleased that we chose this company and cannot recommend them enough." 

    D Simpson

    “ARC Metal Design provided excellent fabrication works I required for a property development. The works were complex and large. The ARC team were great, really good communication and project managed through from start to completion.
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    ARC metal design really showed their value in overcoming problems that arose from an incomplete design provided to them this ensured my development remained on track with minimum fuss to me the client. Would definitely recommend." 

    D Potter

    “Great company, these boys really know their stuff, Mike is a machine when it comes down to grafting, he really gets stuck in doing the work of 2 men. If you want reliability and quality work look no further." 

    Paul Ceney Barber Shop

    “ARC Metal Design provided excellent fabrication works I required for a property development. The works were complex and large. The ARC team were great, really good communication and project managed through from start to completion. ARC metal design really showed their value in overcoming problems that arose from an incomplete design provided to them this ensured my development remained on track with minimum fuss to me the client." 

    D Potter - Warwickshire

    “Brilliant job on new glass railings and double gates. Highly recommended." 

    C Pearce

    “We had some balustrade and handrail work done in our garden. Great workmanship, good communication all the way through. Highly recommend this company." 

    N Chouhan

    “Just wanted to say how pleased we are with the glass balustrade you have fitted for us on our raised terrace, it has really finished it off nicely. Thanks to you both for a lovey job done, very professional from start to finish. Would highly recommend." 

    J Stanley

    “I used Arc Metal to supply and fit balustrades and handrails to my garden decking and stairs. I'm over the moon with the quality of workmanship, and their customer service is second to none. I'd highly recommend this company!" 

    C James

    “We struggled to find anyone to fit our balcony / balustrade for 4 years, as it was not a straightforward job. Paul and Mark took the time to find out what we needed / wanted and came over to look at the job. They were professional, friendly and not pushy. Their main concern was to ensure that they could do a quality job, that fitted within our budget and which complied with all the necessary regulations. What we now have is a fantastic new balustrade. Great job gents." 

    A Morton